R. Kiran Khan

Mentorcity

Being responsible as a digital product designer, I led an independent project for MentorCity, a cloud software company, based in Canada, involving user research, ideation, and redesign of a whole web application.

I used UX research methods such as surveys and defined methods including personas, information architecture, card sorting, sitemaps, user journey maps, empathy map, action plan, user flow map, existing and new IA.

The project was designed with user-centred design techniques and agile and iterative methodologies.

I managed to lead and aligned the project to solve user experience issues for target audiences to achieve a great outcome, and I leveraged my expertise to deliver low and high-fidelity wireframes, interactive prototypes, mockups, and navigation flows.

Throughout the design thinking process, I collaborated and communicated with the Founder/CEO,  developers and engineers to design amazing user experience and user interface.

Client:
MentorCity (Canada)
Skills:
UX Research, Empathy Map, User Journey Map, Low-Fid & High-fid Wireframes, User Flows, Interactive Prototype
Tools:
Figma, Adobe Illustrator, Adobe Photoshop, Miro

Personas

The target audience and defined users were created based on users.

Information Archictecture

The target audience and defined users were created based on users.

Ideation and design thinking process

Created and defined methods including personas, information architecture, card sorting, sitemaps, user journey maps, empathy map, action plan, existing app flow, user flow map, and app flow map.

Usability testing of the existing design was conducted to determine usability and user experience issues. I used research methods such as surveys, testing, contextual inquiry, and competitive analysis.

Low-Fidelity Wireframes

Dashboard system design for an administrator

Administrators to manage all members by matching and editing profiles of mentors and mentees.

Set goals and manage meetings with potential mentors or mentees

Message, Group Video Call, Chat features

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